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Shipping Policy

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your payment confirmation. You will receive a notification once your order has been shipped.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional time for processing and delivery.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:

  • Domestic Shipping (within [Your Country]): 3–7 business days

  • International Shipping: 7–20 business days, depending on destination and customs clearance

Please note that delivery delays can occasionally occur due to weather conditions, customs inspections, or carrier issues beyond our control.

3. Shipping Methods

We partner with reliable logistics providers to ensure safe and timely delivery, including:

  • [Example: DHL / FedEx / UPS / EMS / Local Courier]
    Customers can choose their preferred shipping method at checkout (if available).

4. Shipment Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.
You can use this number to check your delivery status directly on the carrier’s website.

5. Customs, Duties, and Taxes

All international shipments may be subject to import taxes, duties, and customs fees applied by the destination country.
These charges are not included in the product price or shipping cost and are the responsibility of the customer.
We recommend checking your country’s import regulations before placing an order.

6. Damages and Lost Packages

We take great care in packaging your auto parts securely. However, we are not responsible for items damaged or lost during shipping.
If you received your order damaged, please contact the shipping carrier to file a claim.
Be sure to save all packaging materials and damaged items before filing a claim.

7. Incorrect Address or Delivery Issues

Please ensure that your shipping address is entered correctly during checkout.

We cannot be held responsible for delayed or lost shipments due to incorrect or incomplete addresses provided by the customer.
If an order is returned to us due to a wrong address, reshipping fees may apply.

8. Shipping Restrictions

Certain products (such as oversized auto parts, batteries, or hazardous materials) may be subject to specific shipping restrictions depending on your regionWe will contact you directly if your order is affected.